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The University of Padua has created a virtual assistant for students, which will be available on the University website. The artificial intelligence under the hood is that of IMB Watson, all based on the brand's Cloud. Alessio Pomaro Alessio Pomaro May 1, 2021 •2 min read A virtual assistant for the University of Padua The University of Padua has created a virtual assistant for students, which will be available on the University website. The artificial intelligence under the hood is that of IBM Watson , all based on the brand's Cloud. Available 24/7, it was created to answer, in Italian and English, questions relating to enrolments, university career, financial contributions and benefits.
IBM Watson at the service of students of the University of Padua Another India Mobile Number Data fantastic example of using conversational AI to assist and inform. «Reducing waiting times and bureaucracy, digitizing services to make them increasingly accessible: this is the meaning of a smart University, at the service of the student – says Rosario Rizzuto, rector of the University of Padua. In recent years we have carried out constant and valuable work in the use of new technologies for the benefit of the academic community. And the virtual assistant, which uses IBM artificial intelligence, is a concrete example of the way we operate. The high satisfaction shown already in the testing phase by the students involved is a sign that the path taken is the right one: a new opportunity for our students, even more useful in a period of pandemic emergency which limits travel".
The objective of this innovative solution is to facilitate the work of the university secretariat , allowing its employees to dedicate time and attention to the most complex and detailed requests. The virtual assistant " learns " from its interactions and through the content of the questions asked and previous conversations. The project was developed in a few months during the pandemic period, also to give students, especially those temporarily unable to travel to Padua in person, the opportunity to interact with the university in which they are enrolled. IBM Watson at the service of students of the University of Padua IBM Watson at the service of students of the University of Padua The operation of is based on an interactive chat .
IBM Watson at the service of students of the University of Padua Another India Mobile Number Data fantastic example of using conversational AI to assist and inform. «Reducing waiting times and bureaucracy, digitizing services to make them increasingly accessible: this is the meaning of a smart University, at the service of the student – says Rosario Rizzuto, rector of the University of Padua. In recent years we have carried out constant and valuable work in the use of new technologies for the benefit of the academic community. And the virtual assistant, which uses IBM artificial intelligence, is a concrete example of the way we operate. The high satisfaction shown already in the testing phase by the students involved is a sign that the path taken is the right one: a new opportunity for our students, even more useful in a period of pandemic emergency which limits travel".
The objective of this innovative solution is to facilitate the work of the university secretariat , allowing its employees to dedicate time and attention to the most complex and detailed requests. The virtual assistant " learns " from its interactions and through the content of the questions asked and previous conversations. The project was developed in a few months during the pandemic period, also to give students, especially those temporarily unable to travel to Padua in person, the opportunity to interact with the university in which they are enrolled. IBM Watson at the service of students of the University of Padua IBM Watson at the service of students of the University of Padua The operation of is based on an interactive chat .